Smart, Seamless, Scalable

Intelligence Built For D2C & B2B Commerce Of Tomorrow!

Logistics software to manage orders, shipping, NDR and delivery performance across every courier you use, built for fast-scaling D2C and B2B brands.

Metaport shipping dashboard showing orders, delivery performance and courier analytics

Courier-Neutral D2C & B2B Commerce Platform

Don't let your logistics experience be influenced by third-party bias.

Your Couriers, Connected

Bring any courier
  • GatiIntegrated API ready
  • DTDCIntegrated API ready
  • SafeExpressIntegrated API ready
  • BluedartIntegrated API ready
  • eKartIntegrated API ready
  • AmazonIntegrated API ready
  • ShadowfaxIntegrated API ready
  • XpressBeesIntegrated API ready
Platform Neutrality, Built In

Bring Your Own Courier (BYOC), Metaport's flagship feature, keeps you free from third-party bias. No aggregator pushing biased partners. No gatekeeping. Just your data, your customer insights, and full independence from any single carrier.

  • Get started in under 2 minutes: Log in, pick your courier/aggregator, add your API key, done.

  • One dashboard for everything: Real-time tracking, delivery estimates, and analytics without switching tabs.

  • Automate your last-mile operations: Rate couriers your way, auto-assign by pin code, and switch with a tap.

  • Reconcile CODs in seconds: Order-level reconciliation, no more chasing numbers.

  • Engage customers effortlessly: Automated updates via WhatsApp, SMS, and email at every step.

  • Advanced operational panels: NDR, COD, Returns, Inventory, and more, all end-to-end.

Still logging into another panel for your D2C & B2B orders? Tell us what you need and we'll build it for FREE.

Tell Us What You Need

Everything Your Team Needs To Ship With Consistency, Clarity, And Delight

Smarter Shipping Automation

Intelligent pre-dispatch automations

Free your team to focus on strategic work. One API connects you to all your carriers, order creation runs on autopilot, and AI picks the best carrier for every shipment.

Metaport pre-dispatch automation screens with pickup tasks and carrier assignment
Real-Time Visibility

See everything, everywhere, instantly

Know exactly where everything is, always. Get complete oversight of every order from warehouse to doorstep. Monitor inventory, shipments and delivery performance in real time to solve issues before customers notice.

Metaport real-time inventory and order status updates
Post-Delivery Excellence

Deliver an experience, not just a package

Our post-purchase suite gives you a branded tracking page and automated updates. Give customers peace of mind and free your support team from "where is my order?" calls.

Delivery performance rating shown on a branded post-purchase tracking experience
Effortless Returns

Make returns a positive moment

Turn a painful process into a customer-friendly experience. An easy-to-use returns portal and workflow automations keep the process smooth, retain revenue and build trust.

Metaport returns portal with reattempt, hold and return-to-origin options
Integrations

Plug Into The Couriers, 3PLs And Apps You Already User

MetaPort connects with 100+ popular business apps you already use every day, for smooth, seamless integration and unified workflows.

View Integrations

Advanced Capabilities For Complete Logistics Mastery

Take full control of your shipping operations with intelligent logistics automation that scales with your business.

  • Unified Shipping Control

    Simplify India's complex logistics landscape. From pin code serviceability across every courier you connect to diverse B2B and B2C requirements, our platform streamlines your domestic operations with smart shipping automation for faster, more reliable deliveries.

  • Real-Time Tracking & Transparency

    Eliminate cash-flow blind spots. Get full visibility into your Cash-on-Delivery collections, track courier-collected amounts accurately and reconcile them against orders instantly. Spot discrepancies early and maintain financial precision.

  • AI-Powered NDR Resolution

    Stop delivery failures before they hit revenue. NDR AI automatically identifies failed-delivery patterns, predicts customer behaviour and orchestrates intelligent retry strategies to maximise successful deliveries.

  • Actionable Logistics Intelligence

    Turn your shipping data into a competitive advantage. Our analytics dashboard reveals carrier performance insights, identifies cost-optimisation opportunities and tracks critical KPIs in real time for faster, smarter decisions.

  • Customer Engagement

    Turn every interaction into a conversion opportunity. Analyse customer behaviour in real time, predict the best touchpoints and send hyper-personalised messages across channels to lift response rates and build lasting loyalty.

  • Smart Courier & Freight Audit

    Eliminate billing errors and recover lost revenue. Automatically audit every shipment, detect discrepancies in real time and ensure accurate invoicing across all carriers to protect your bottom line.

Logistics Automation Built For Your Industry's Unique Needs

At MetaPort, we build specialised logistics software engineered to bring seamless FLOW to your commerce.

  • E-Commerce & D2C

    Automate fulfilment, elevate post-purchase experiences and boost conversions, integrated with Shopify, Magento, WooCommerce and custom platforms.

    • Shopify
    • Magento
    • WooCommerce
  • Enterprise & B2B

    Automate logistics, control multi-location inventory and customise workflows, integrated with your OMS, WMS and enterprise systems.

    • OMS
    • WMS
    • Multi-location
  • Retail & Omnichannel

    POS-agnostic and inventory-system neutral. Work seamlessly with your existing retail technology ecosystem.

    • Any POS
    • Stores
    • Online
  • Manufacturing & Distribution

    Connect your existing WMS, ERP and MES systems without migration. Keep your operational tools while gaining an intelligence layer.

    • WMS
    • ERP
    • MES
Impact

Measurable Business Impact

Real results achieved by MetaPort users across e-commerce, D2C and B2B brands.

Explore MetaPort
  • 98%

    RTO Reduction

    For a leading e-commerce and B2B brand

  • 90%

    Fewer WISMO Queries

    For a pan-India D2C & B2B company

  • 100%

    Automated COD Reconciliation

    Real-time cash-flow optimisation

  • 100%

    Transaction Audit

    At rate, zone and freight level

What Our Satisfied Clients Say

  • How we scaled to 10x volume without adding logistics staff. We achieved a 99.2% delivery success rate with intelligent automation.

    E-CommerceSerial Entrepreneur

  • Our global enterprise achieved end-to-end supply chain visibility, optimising B2B operations across 15 countries with real-time tracking.

    ManufacturingSenior Manager

  • We don't ship products. We ship hope — medicines that patients are waiting for. MetaPort ensures every shipment reaches on time, every time. That's not just logistics. That's lives saved.

    Pharmaceutical EnterpriseDirector of Operations

  • From chaos to control: our brand automated 85% of logistics operations, reduced processing time by 80% and improved customer satisfaction by 40%.

    Fashion & ApparelCo-Founder, D2C Agency

Industry Insights & Logistics Solutions

Ready when you are

Ship smarter with Metaport.

See how BYOC, NDR and COD automation work on your own orders, in a 30-minute personalised demo.

The courier-neutral commerce platform for D2C and B2B brands, bringing shipping, tracking, NDR and COD into one intelligent dashboard.

  • Courier-neutral
  • 100+ couriers
  • D2C & B2B

© 2026 Metaport by Omneelab Software Solutions Pvt Ltd. All rights reserved.

This is a staging environment