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Metaport Tracking
AI-Powered Shipment Visibility Platform
Transform Tracking Into Customer Engagement & Brand Excellence
Boost customer satisfaction 60% with intelligent shipment visibility. Transform basic tracking into branded customer experiences that reduce support queries, increase engagement, and drive repeat purchases.
Trusted by 100+ Brands
Trusted by Industry Leaders Across Sectors
Transparent • Intelligent • Brand-Focused
400+
Carrier Network & Integrations
99.2%
Real-Time Data Accuracy
3M+
Monthly Tracking Queries
99.7%
WISMO Reduction Rate
Delivering Transparency Through Our Advanced Tracking Intelligence System
Shipment visibility remains essential throughout the entire delivery journey until every package reaches its final destination. Create exceptional tracking experiences using our intelligent visibility and engagement solutions.
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Real-Time Multi-Carrier Tracking
Eliminate tracking confusion with unified shipment visibility across all carriers. Our platform consolidates tracking data from 400+ logistics providers into a single, accurate, real-time view that customers can access anytime, anywhere.
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Proactive Status Notifications
Experience significant reduction in "Where Is My Order" support requests through intelligent communication. Automated SMS, email, and WhatsApp notifications keep customers informed at every milestone, slashing WISMO calls by up to 40%.
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Predictive Delivery Intelligence
Anticipate delivery issues before they impact customers. AI-powered analytics predict potential delays, identify delivery risks, and automatically trigger proactive customer communication with alternative solutions.
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Branded Tracking Experiences
Transform generic carrier pages into powerful brand touchpoints. Create custom-branded tracking portals that showcase your identity, feature promotional content, and provide seamless customer experiences that reinforce brand loyalty.
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Interactive Tracking Portals
Enable customers to engage with shipments beyond basic status updates. Provide delivery scheduling options, address modification capabilities, special delivery instructions, and real-time communication with delivery teams.
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Customer Self-Service Hub
Empower customers with comprehensive shipment management tools. Enable delivery rescheduling, pickup location selection, delivery preferences, and direct communication with carriers through intuitive self-service interfaces.
Metaport Tracking
Revolutionize Shipment Visibility & Customer Engagement
Ready to transform tracking into competitive advantage? Utilize our tracking platform to enhance customer satisfaction, reduce support costs, and strengthen brand relationships.
What Makes MetaPort Tracking
the Smart Choice for Shipment Excellence
Anticipate delivery challenges and customer needs before they arise, automatically triggering proactive notifications, alternative delivery options, and personalized customer engagement strategies.
Transform every tracking interaction into a brand-building opportunity with customizable portals, promotional integration, and personalized customer experiences that boost satisfaction and loyalty.
Smart notification delivery automatically selects optimal communication channels (SMS, WhatsApp, email) based on customer preferences, message urgency, and historical engagement patterns.
What Customers Say About
MetaPort Tracking
Frequently Asked Questions
Unlike basic carrier tracking, our platform creates personalized, branded experiences at every delivery milestone. We consolidate data from 400+ carriers, use AI to predict delivery issues, send proactive updates across multiple channels, and transform tracking pages into brand engagement opportunities with promotional content and self-service capabilities.
Yes, our platform offers fully customizable branded tracking pages that reflect your brand identity. You can customize colors, logos, messaging, and even integrate promotional content and product recommendations to turn tracking pages into valuable sales channels.
We support 200+ global carriers including all major domestic and international shipping providers. The platform provides unified tracking across FedEx, UPS, DHL, Blue Dart, Delhivery, and hundreds of regional carriers through standardized APIs and real-time integrations.
Proactive notifications automatically update customers at key milestones—shipment confirmation, out for delivery, delivered—reducing the need for customers to contact support. Our system sends consolidated, real-time updates via SMS, email, and WhatsApp, cutting WISMO queries by 85%.
Yes, customers can reschedule deliveries, update addresses, select pickup locations, add special delivery instructions, and set delivery preferences directly through the self-service tracking portal without contacting support.
